The Philadelphia Shutter Company
866-875-7426


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Privacy Policy

Crafted for Future Generations

The following statements and disclaimers apply to all web sites managed by The Philadelphia Shutter Company unless otherwise noted.


The Philadelphia Shutter Company web site is bound by this privacy policy as outlined in the paragraphs below. Information we gather when you visit our web site:

Web server activity logs

Like most web servers on the Internet, our servers collect and store all of the information that your web browser sends when it requests a web page, including:

  • the name, domain, and numerical internet address of the "host" computer from which you access the Internet.
  • the date and time you accessed our site;
  • the Internet address of the web page that you came from ;
  • the page you requested from our site and the number of characters sent to your computer; and
  • the header information your web browser software sends to identify itself
  • the operating system on your personal computer

The web server logs are periodically summarized and analyzed in order to study site usage over time and to perform other studies to help us improve the site's organization, performance, and usefulness. There is no information gathered in this process which can be used to personally identify an individual user.

Electronic mail

When you send us personal identifying information via e-mail (that is, in a message containing a question or comment, or by filling out a form that e-mails us this information), we use it to respond to your requests. Your email address will be retained if you request that your name be added to one of our mailing lists. We do not distribute or sell lists of e-mail addresses to any parties outside of the The Philadelphia Shutter CompanyOther personal information (such as name, address, etc.) you provide to us via e-mail or web forms will be used only in The Philadelphia Shutter Company business and correspondence with you, personally. We respect your privacy and will not divulge your personal information to any outside source.

Personal Information

We will collect personal information from you if you place an order online. This information will be used to process your order. Unless you indicate that you wish to establish an account with us, your personal information will be destroyed once your order is satisfied. If you establish an account with us, your personal contact information will be retained for purposes of maintaining contact with you. It will be used for no other purpose.


Collection and release of gathered information

We want to make it clear that we will not obtain personally identifiable information about you when you visit our web sites, unless you choose to provide such information to us. Except in the course of officially authorized law enforcement investigations, or in the event of a suspected attempt to deliberately circumvent our system's security with the intent to gain unauthorized access or to do physical damage (for example, an attack by hackers), we do not attempt to identify individual users or share any information we receive with any parties outside of The Philadelphia Shutter Company. In the latter case, collected information associated with a suspected intruder might be shared with law enforcement angencies or with an incident response service such as the CERT® Coordination Center.

We contract with other companies to perform various functions necessary to operate our business - in particular, to ship items and process credit cards. We will share with these other companies only that Personal Information they require to fulfill your orders. Except as needed to process your orders, we will not disclose any Personal Information we collect from you to others without your permission, except as required to: (a) protect the security of our site and our rights under our Terms and Conditions of Use; (b) to protect ourselves against liability; (c) in response to legal process, or (d) if we believe in good faith that the law requires it. If we receive a written request to disclose your Personal Information in connection with a legal action, we will attempt to inform you about it at least ten (10) days before we respond to that request, if permitted by law, via the e-mail address you provided during registration, provided that we still have that information in our records.

Cookies

This site uses cookies to keep track of your shopping cart. If you wish to use the shopping cart, you will need to turn cookies on for this web site. Cookies are turned on by default in most browsers, so if you have not disabled them, you should be able to use the shopping cart without any problems.

Web server activity logs

These logs are kept on our web server at our hosting site. We may use these logs to determine the effectiveness of our web site, some general demographics, etc. The logs are collected and stored by our web hosting provider.

E-mail

Information collected via e-mail will be retained at our discretion in a directly readable form for as long as necessary to complete our response or process your order. Unless you request to be on one of our mailing lists, we will not retain your email address once your order is complete.